Shipping Policy

Shipping & Delivery

Free UK Shipping
We proudly offer FREE UK shipping on all orders over £50.

Delivery Times
- Standard UK Delivery: 7–10 Business Days
- Processing time: 1–3 business days before dispatch

Orders are processed Monday–Friday. Once dispatched you'll receive a confirmation email with your tracking information.

Please note delivery times may vary slightly during busy periods, holidays or promotional events. Occasionally delays may occur due to customs processing or carrier delays.

Lost or Delayed Orders
If your order hasn't arrived within 15 business days of dispatch, please contact us immediately at hello@getpawluxe.co.uk

Order Tracking
Track your order anytime at getpawluxe.co.uk/apps/track123

Questions? Email hello@getpawluxe.co.uk — we respond within 24 hours.